All answers are here!
Start by typing your question in the search box or use the handy navigation below. If you can't find your inquiry, contact the support manager right away.

What is Helpinpapers?

Welcome to a certified online writing company providing high-quality custom solutions for academic purposes. We offer a wide range of writing, editing, proofreading, and paraphrasing services. Essays, papers, articles, dissertations, and 50+ types of academic assignments are handled by professional subject-matter experts. Besides that, our team has experts who can help with non-word assignments. For example, a Math problem.

What services do you offer?

Almost any academic assignment is doable for our team. We cover 50+ disciplines and are 100% flexible. You can see the full list of our services and subjects on the order form. If the required type is missing from the list, select "OTHER" and specify your needs in the comment section. Or contact the support representative for detailed information.

What guarantees do you offer?

Our key guarantees include:

  • Customer safety.
  • Data confidentiality.
  • Product quality.
  • Content originality and relevance.
  • Delivery time compliance.
  • Revision and refund options.
  • Ongoing order supervision.

We guarantee your trouble-free experience and definite satisfaction with the provided assistance.

What subjects do you cover?

Check our order form to see the full list. From Archeology and Architecture to Social and Political Sciences, we have experts with advanced degrees in almost any academic subject. The team is growing day by day as we continue to hire field-specific professionals to be able to meet all your writing needs.

How do you work?

We work 100% online. You place an order via a quick and easy online form. We reach out to you to clarify the provided information (if necessary). You will be granted secure access to a private message board. Use it to supervise the progress, chat with your writer, and download the document. Additionally, we'll send you SMS updates on your order status.

Who will write my paper?

The best available expert with a relevant degree in your discipline. Depending on your academic level, we'll either assign a writer with a Master's degree or a Ph.D. degree. Your future helper is an experienced author knowledgeable in academic writing requirements and qualitative research.

What experts work on your team?

At the moment, 650+ professionals stand behind Our team has writers, editors, proofreaders, managers, and experts in science and technology.

Writers are responsible for all types of writing services. Editors and proofreaders double-check all orders. Besides that, you can hire an editor or a proofreader to check your writings. Other experts handle all non-word assignments, such as a Math problem or a Lab report. Managers are in charge of the order workflow: from the moment you place it till the moment you receive and approve the document.

Who is a top writer?

One of our top-30 writers in your discipline according to customer ratings.

Who is a premium writer?

The highly demanded expert, one of our top-10 writers with the highest rate among the customers.

Do you have non-native speakers on the team?

Yes, there are a few people with a command of English as a second language. However, they've proven their mastery of the language with specific certifications.

Can I choose an assistant myself?

If you want to request a certain expert for your order, notify the manager about it. If this is your primary order, you can either choose the best available writer, top writer, or premium writer.

How do I make an order?

Click on the corresponding button to open an order form. For your convenience, there are different buttons on the website page. Note that you will NOT be redirected to the payment right away.

First, you need to fill out the form with relevant information regarding your order. Complete the form step-by-step. Your order will be calculated automatically depending on order complexity and urgency. The final quote will be generated at the final step. If you agree with the offer, confirm your purchase with safe online payment.

What information do I need to make an order?

To make it effective, it is essential to define your needs, wishes, and deadlines before making the order. You must know the following information:

  • Type of work (e.g., an essay, a research paper, an annotated bibliography, etc).
  • Subject (e.g., Chemistry, Literature, Geography, Journalism, Law, etc).
  • Academic level (high school, college, undergraduate, Master, Ph.D.).
  • The number of pages (one page is approximately 250 words).
  • Spacing (single-spaced or double-spaced).
  • Deadline (form 1 hour to 7 days).
  • Topic (if you don't know the topic, leave it to the writer's choice).
  • Specific instructions (any important information regarding the order).
  • Sources (the exact number of referential sources used in the paper).
  • Referencing style (MLA, APA, Harvard, Chicago, OSCOLA).

Also, consider additional things you might need along with the order. For example, you might want to get an initial draft first or a 1-page summary with key points from the paper.

How do I choose the delivery time?

The best option is to leave out a few days before the actual due date. For example, if your paper is due in a week, choose delivery in 5 days. This way, you'll have a chance to revise the document, ask follow-up questions, or request free amendments from the writer.

However, if you're pressed for time, don't waste another minute. We can cope even with last-minute deadlines and deliver top-notch papers timely. So choose any deadline that suits your case the best and shift your problem to us.

What if I don't have a file with instructions?

A file is not required. You can write down specific instructions (if any) when filling out the order form.

What if I don't know the required referencing style?

Consult with your tutor or double-check the provided requirements. Besides, you can find a few tips on choosing the formatting style by clicking on an information button.

Why do I need extra services?

You don't NEED extra services to get a perfect paper. However, if you want to guarantee the best result, consider adding a few extra services.

For example, an initial draft can help you get a preview of the upcoming document. A plagiarism report confirms your work is 100% plagiarism-free. A high-priority status guarantees your order will be the first in line for the best available expert.

You can see the full list of additional services when filling out the order form.

Can I change the deadline after the order is made?

Yes, you can give your helper a few more days to finish the paper.

Can I change instructions after the order is made?

Yes, you can change instructions or add new information.

What is the Customer area?

It is special cyberspace for your safe and convenient communication with us. You'll be given a private profile once your order is confirmed. Use it to supervise the progress, manage your order, and stay in touch with us.

Can I contact my helper in the process?

Sure thing! You can reach your helper via a private account. Use a special message board to chat with your expert and 24/7 managers.

What quality guarantees do you have?

We promise high-quality content made in strict compliance with provided requirements and academic writing standards. Our writers use credible databases to ground research that answers writing purposes and corresponds to your study level perfectly. You will receive a neat copy free from mistakes, empty words, and plagiarism.

Will you write my paper from scratch?

If you need us to. We can either write your text from the very beginning or compose a specific section upon request.

Will you write my paper following the requirements?

If you provide exact requirements, your assistant will follow them consistently. Non-compliance with instructions is subject to a refund claim.

How do I know my paper is original?

You can check the text yourself using an advanced plagiarism detection tool. Or we can provide you with an accredited plagiarism report. Plagiarism is strictly forbidden within our team. Your document is guaranteed to be authentic from A to Z.

What if I don't like the quality of my order?

You can ask for free revisions. Revisions must be requested within the first 2 weeks after the order deadline. Your helper will revise the text shortly, making necessary alterations to meet your quality criteria. If you don't think revisions can make any difference, submit a refund claim.

How do I choose the delivery time?

The best option is to leave out a few days before the actual due date. For example, if your paper is due in a week, choose delivery in 5 days. This way, you'll have a chance to revise the document, ask follow-up questions, or request free amendments from the writer.

However, if you're pressed for time, don't waste another minute. We can cope even with last-minute deadlines and deliver top-notch papers timely. So choose any deadline that suits your case the best and shift your problem to us.

How fast can you deliver my work?

As quickly as possible! If you're in hurry, we'll do our best to meet the deadline and deliver high-quality work. The fastest turnaround option is just 1 hour. However, keep in mind that for a better result, your writer might need more time to finish the work. Also, note that we might ask for additional time in case the order is complex.

How do I know my helper won't miss the deadline?

Because we guarantee timely delivery. Besides that, you can supervise the progress via your Customer area. Ask your writer questions and keep a close eye on every step of the process.

Is this service safe?

Our service is 100% safe!

We use cutting-edge technologies to protect your data. A TLS protocol encrypts all website operations and keeps information safe. Online payments are arranged in collaboration with accredited financial companies, such as Visa, MasterCard, and AmEx. Our privacy policy includes a non-disclosure agreement that forbids any information leaks.

How do you protect my sensitive data?

First of all, we only need your paper instructions and an email to process the order. You aren't required to provide any personal information, such as your name or country of residence. Second, our privacy policy ensures your 100% anonymity. Third, we encrypt website operations to avoid risks and leaks.

What payment options do you have?

You can pay for your order via a secure online transaction. Use your credit card - it is 100% safe!

Is it safe to pay for my order online?

We guarantee your security. It is 100% safe to pay for your order online.

Is it safe to provide my real name and phone number?

It is safe. We guarantee your security and never disclose customer data to third parties. However, if you don't want to share personal information, feel free to remain incognito.

What happens to my order after I download it?

It remains in our database for three months. Then we delete it for good. Re-distribution of completed orders is strictly forbidden. Your document will never appear on the web.

Why do I need revisions?

Let's imagine your document needs specific improvements. If you want your helper to fix something, let us know immediately. We provide free revisions within the first 2 weeks.

Are these revisions free?

Any alterations made by our experts are 100% free.

How do I request revisions?

Contact the support manager and explain your problem. You need to do it within the first 2 weeks.

What if I need more revisions?

The number of revisions is not limited. You can ask for amendments as many times as needed.

What if my problem can't be fixed with revisions?

Let us fix it with a refund! Contact the support representative and explain the subject of your complaint.

Can I request a refund?

Of course! Our goal is to help you solve the problem, not to cause you new difficulties. If you have any specific complaints regarding the order, let us know immediately. You can make a refund claim within the first 2 weeks since the order delivery.

Every case is unique and requires an individual approach. We have a special committee that handles refund claims. Be sure to get a refund if your paper doesn't meet requirements, has plagiarism or mistakes. As for other situations, describe your complaint in detail and wait for a just decision.

Can I request a refund if my order is late?

Unfortunately, lateness is not subject to a refund claim.

Can I request a refund if my paper is not original?

Yes, plagiarism is a serious matter and a violation of our policies.

Can I cancel my order and request a refund?

Yes. You can cancel your order and ask for a repayment. The moment you download the document, a refund is no longer applicable for this case.

Do I have to pay in advance?

Yes, this is the only way to confirm your order and hire a helper. Note that you can request a refund if something goes wrong.

Can I pay after my paper is finished?

No, you have to pay for your order to set it in progress.

How do you calculate the price?

The price is based on different features. The price per page depends on the required type of work, academic level, and urgency. Hurry to hire a helper in advance so you can choose a longer deadline and get a cheaper offer.

Can I order assistance cheaper?

If time allows, give your helper as much time to work on the order as possible. This way, you'll also get a cheaper quote. Don't forget to benefit from our freebies and a 15% welcome discount.

What services can I order for free?

When you hire an assistant here, the following freebies come by default with your order:

  • Title page.
  • Bibliography.
  • Unlimited revisions.
  • Editing and proofreading.
  • Direct message board with your helper.
  • Any academic formatting.
  • SMS updates.

What is a Bonus program?

It is a special loyalty program that allows customers to save money on every follow-up order. The principle is simple. You get a 5% bonus to your account after every purchase. A bonus is a virtual currency that can be used to pay for our services. Bonuses have no expiration date and can be split in to as many payments as needed.

How do I join this program?

By making your very first order! After the payment, you'll get 10% back to your bonus balance. Every follow-up purchase will bring 5% to your balance.

How do I use my bonuses?

When you place an order online, there is a special field on the form that allows you to apply bonuses.

What promotional offers do you have?

Every newcomer gets a 15% discount on the very first order. Besides that, we share cool deals and discounts with our customers regularly. Subscribe to our newsletter and receive the best offers first.

I couldn't find my question here. What do I do?

Contact us right away! Our support team works 24/7 to meet your needs timely. Don't be shy and ask your questions anytime.